Start with the operation
Clarify the business process, people, information, risk, and desired outcome before choosing tools.
PG SOLUTIONS GROUP
Start a conversation ↗FOUNDER & TECHNOLOGY ADVISOR
Patrick Gamero
- Experience
- More than a decade in managed IT and technology services
- Education
- Industrial & Systems Engineering, University of Florida
- Current focus
- Managed IT, Microsoft 365, cybersecurity, AI automation, and website strategy
- Service footprint
- Miami IT services; nationwide AI and web services
EXPERIENCE
Technology experience grounded in the business.
Patrick's background spans managed IT, client success, technology strategy, and business development. That combination shapes how PG Solutions approaches an engagement: understand how the organization actually works, identify the decisions that carry the most operational value or risk, and make the plan understandable to the people responsible for executing it.
His Industrial & Systems Engineering education reinforces a systems view. A support issue may be a process problem. A security control may fail because ownership is unclear. An automation may create more work if exceptions and adoption are ignored. The goal is to connect the technology decision to the complete operating system around it.
WORKING PRINCIPLES
How Patrick approaches technology decisions.
Make ownership visible
Define who decides, who executes, who reviews, and what happens when the normal path fails.
Prioritize deliberately
Sequence improvements by business impact, risk, readiness, cost, and the ability to measure progress.
Communicate clearly
Translate technical choices into assumptions, tradeoffs, responsibilities, and next actions people can understand.
ORIGINAL GUIDANCE
Read Patrick's latest resources.
Managed IT checklist
A practical review of support, security, Microsoft 365, devices, recovery, vendors, and planning.
Read the guide →Microsoft 365 security checklist
Identity, administration, email, sharing, devices, applications, retention, recovery, and response.
Read the guide →AI readiness guidance
A business-first framework for selecting, governing, piloting, and measuring an AI opportunity.
Read on PG AI ↗Talk through the business problem first.
Share the operating challenge, risk, or opportunity. Patrick will help frame the next decision and whether PG Solutions is the right fit.
Schedule a conversation ↗